Good leaders are good listeners. To be most effective, they follow this pattern: Listen, learn, then lead. - John Maxwell #quotes

"Celebrate what you want to see more of." - Tom Peters #quotes

"Today expect something good to happen to you no matter what occurred yesterday." - Sarah Ban Breathnach #quotes

“If you don't know where you are going, you'll end up someplace else.” - Yogi Berra #quotes

"Quality means doing it right when no one is looking." - Henry Ford #quotes

“By failing to prepare, you are preparing to fail.” ― Benjamin Franklin #quotes

We are what we repeatedly do. Excellence, then, is not an act, but a habit. - Aristotle #quotes

The Principle of Priority states (a) You must know the difference between what is urgent and what is important, and (b) You must do what’s important first. - Steven Pressfield (‘The War of Art’) #quotes

It does not do to leave a live dragon out of your calculations, if you live near him. - J.R.R. Tolkien This week's quote may be a reminder to read our blog post from earlier this week on risk assessment and risk management? #quotes

By asking questions instead of letting assumptions go unchecked, you can bring solutions to the surface. - Adam Waytz #quotes

Don’t find fault, find a remedy. - Henry Ford This very short quote is a good reminder that effective root cause analysis needs to identify the fundamental reason(s) an issue occurred, not place blame or just default to the ubiquitous 'human error.' And the word "remedy" is a great metaphor for developing and implementing effective corrective and preventive actions that 'cure,' not just bandage, those true root cause(s). #quotes

It isn’t the mountains ahead to climb that wear you down. It’s the pebble in your shoe. - Muhammad Ali If you wonder what this quote has to do with quality, regulatory compliance, or process excellence, contact us to learn more! #quotes

Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures. - Tom Peters #quotes